Last updated: 26 October 2026.
These terms apply when you buy from coffeecabinet.co.uk. They do not affect your legal rights as a consumer. Please read them with our delivery, returns, subscription and privacy policies, which form part of them.
1. Who we are
Coffee Cabinet is a trading name of Kohima Ltd, a company registered in England and Wales, number 13608312. Registered office: Kohima North Hill Road, Minehead, Somerset, TA24 5SF. VAT number GB458624757. Warehouse: Unit 12, The Sidings Yard, Mart Road, Minehead, Somerset TA24 5SF. Email info@coffeecabinet.co.uk or call 0330 133 1290.
2. Your order
- When you pay at checkout, you are offering to buy the goods. We accept your order when we email you to confirm it, and that is when the contract between us begins.
- If we cannot supply something (for example, it has sold out), we tell you and refund you in full for that item.
- Product pictures are as accurate as we can make them; packaging can change between batches.
3. Prices and VAT
- Prices are in pounds sterling and include VAT where it applies. Coffee beans are zero-rated; other goods include VAT at 20%.
- If we make an obvious pricing mistake, we will tell you before sending and you can choose to go ahead at the correct price or cancel for a full refund.
- We only show a previous price when the product genuinely sold at that price, and only for the period stated.
4. Paying
Payments are taken by Stripe on our behalf. Your card details go straight to Stripe and are never stored by us.
5. Delivery
We deliver to UK addresses only. Costs and timings are in our delivery policy. The goods are our responsibility until they are delivered to you or to someone you have asked to receive them.
6. Cancelling and returns
You can cancel within 14 days of delivery under the Consumer Contracts Regulations, and we give you 30 days to return unused goods. Details, including the hygiene exception for opened coffee and descaler, are in our returns policy.
7. Faulty goods
If goods are faulty, not as described or not fit for purpose, you have rights under the Consumer Rights Act 2015. Our returns policy explains them. Nothing in these terms limits those rights.
8. Subscriptions
Subscriptions renew automatically until you cancel, which you can do online at any time. We remind you before each charge. Full terms: subscription terms.
9. Offers and codes
- One discount code per order. Codes cannot be exchanged for cash.
- The 10% welcome code is for a first order only, one per customer.
- The free gift with a coffee machine is added automatically while the offer runs, one per machine. If you return the machine, please return the gift unused too.
10. Our responsibility to you
If we break these terms or are negligent, we are responsible for loss or damage you suffer that is a foreseeable result. We are not responsible for loss that was not foreseeable, for business losses (our goods are for home use), or for damage caused by using a product against its instructions. We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by negligence, for fraud, or for your rights under the Consumer Rights Act.
11. Complaints and the law
If you are unhappy, please tell us first and we will try to put it right: Email info@coffeecabinet.co.uk or call 0330 133 1290. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.
